"Ray Jones and his team are very professional, on-time, and well trained. They are our go-to HVAC contractor for our business and residential needs. Highly recommend!"
"Michael Starling arrived punctual and began work immediately. Considering paying for a tradesman to do work is usually at an hourly rate this was appreciated. He completed all work and was very informative of what was completed and answered all questions I had about future work. This is my second time using John D. Jones for my home and I can say ill stick with them for future work."
"Great company. Last year they replaced our ductwork after we bought our house and were very quick, efficient, and reasonable, so when I came home after work one evening and my A/C had stopped blowing air inside the house I decided to use them again and I'm very glad I did. The office was very quick and responsive to setting up my diagnostics appointment, and also for my repair appointment as soon as the part came in. My technician, Thomas was not just prompt but early to both of my appointments. He was very professional, knowledgeable, and patient with answering all of my questions. They did all the legwork to confirm my unit was under warranty and save me some money on the broken part. This company actually cares about doing right by their customers. I highly recommend them for all of your HVAC needs."
"Ryan was a gem and knew his stuff. For us, the person is more important than the price (I am frugal, make no mistake), and we'll happily pay a little more to have someone kind and knowledgeable in our home. Of course things always break on the weekend...so we are extremely grateful for the on-call service. Did I mention our unit is a Janitrol from 1993?! And it still runs!! But one day, we know, the necessary repair will be unrealistic and we'll have to unclench our wallets and buy a new one. When that very sad day does arrive, I look forward to giving JDJ our business."
"I have had three occasions in which I needed the services of your company. The office staff have always been professional and prompt in scheduling my appointments. The technicians are courteous and knowledgeable. I appreciate how they stay in contact regarding their arrival. I would recommend your company to anyone!"
"Called their 24 hr hotline at around 7am and got a call back within 30 mins (faster than most doctors offices). Was told I’d be called by a tech to set up time that same day. Tech, Michael called around 9 and we set up a visit between 11-1pm. He called me at 11:15 said he was on his way and showed up at 11:30. Michael was quick, courteous and thorough. He did an inspection of the unit, ducts and vents. Needed Freon which he provided and changed my filter. All is well now and nobody tried to sell me a new A/C. Very impressed with the quality of their employees and their service. Definitely recommend."
